Field service for dynamics 365 delivers the capabilities that your people in the field need to provide customers with the best possible service on virtually any mobile device.
Field service mobile app store.
This is a huge step forward and a couple of things to call out that will make everyone s life easier.
Dynamics 365 for field service provides the cross platform multi device field service mobile application that is specifically crafted to the field service worker s needs.
Robust offline capabilities allow field service workers to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.
Installing field service mobile involves downloading the field service mobile app from the relevant app store and setting up the mobile configuration tool.
Offline profiles are configured within the standard offline mobile profiles.
The app will be managed in the same way that any model driven app is.
Create work orders and dispatch technicians right from the mobile app.
With field service mobile you can.
Robust offline capabilities allow field service workers to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.
Field technicians and subcontractors can access the mobile field service app to get customer service request details driving directions and warranty information to increase first time fix rates.
Today microsoft released the field service mobile 2020 model driven app.
Dynamics 365 for field service provides the cross platform multi device field service mobile application that is specifically crafted to the field service worker s needs.
The field service mobile app is specifically crafted to the field service worker s needs with features such with robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.
New versions of the field service mobile app are released in a cadence similar to dynamics 365 field.
Instructions for both can be found in the field service installation topic.
Take your operations on the go with a powerful mobile solution.
Access information online or offline and automatically synchronize data when a connection is available display up to the minute multi day field agent schedules and job details get turn by turn driving directions to job sites call and email contacts and browse their websites within the app update work schedule status in real time see work order.
Scheduling work estimates checklists troubleshooting and work order data can now be managed on site by your technicians.
Download this app from microsoft store for windows 10 windows 10 mobile windows 10 team surface hub hololens.
Field service for dynamics 365 brings the power of field service with smart scheduling and resource management to mobile devices.